Customer Testimonials

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Cars May 3, 2022

Showed up for service and was told about 90 minutes and was done in about 45. In and out with great customer service.

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DealerRater Apr 21, 2022

All of the staff were phenomenal to work with! Exceptionally friendly sales staff, finance managers, parts, and service department.

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Cars Mar 6, 2022

Did the work in the express time frame they would be able to do it in. Thank you Mr Smith

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DealerRater Oct 19, 2021

Just got my 2022 Colorado..Totally awesome F. Koehler, Dennson Boys/Family..Love love love..tx M. Bramhall

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DealerRater Sep 24, 2021

Absolutely delightful to work with. Very knowledgeable about all vehicles that we looked at. We definitely would go back again and purchase another vehicle

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Cars Jun 23, 2021

Easy and stress free. If you go there ask for Brad. He will always be my/our sales person when shopping for a new vehicle!

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Cars Jun 9, 2021

Excellent service, friendly guy named mike smith , the black mechanic that did the work ,very good, and hard worker,he did great!,all where very good at their job!

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Cars Apr 23, 2021

Looked at and bought a 2015 Suburban LTZ on 4/22/2021 at Estero Bay Chevrolet and our salesperson was Rebecca. Easiest and best buying experience I've ever had at a dealership. Absolutely no pressure, easy to work with, responsive and good to negotiate with. Highly recommend the dealer and our salesperson Rebecca F. Great experience!

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Cars Apr 3, 2021

Peter perez was awesome. I had a great experience with him.

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Cars Feb 17, 2021

Excellent service, excellent facility, friendly staff, I just cannot believe I had to wait three weeks to get an oil change

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Cars Dec 31, 2020

Another good sevice experience at Estero Bay Chevrolet.

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DealerRater Oct 14, 2020

Lou Iamarino went above and beyond to help me get a great deal on a car! He took care of me, stayed later, and made sure I was all set with paperwork and knowing how to work everything in the car. He is the best!!! He even took care of me and my daughter and offered snacks and drinks AND filled up the gas tank for me!!

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Cars Oct 3, 2020

Salesperson Richard Day could not have been more courteous, helpful or knowledgeable. He made the Chevrolet-buying experience a welcome change from what one typically experiences at a car dealership. I cannot praise or recommend Richard Day highly enough. He takes time to explain everything thoroughly to you and wants to make sure you are confident and comfortable with everything before proceeding with the transaction. Richard Day is a wonderful asset to - and representative of - Estero Bay Chevrolet, and I cannot thank him enough for his kind advice and assistance... from first meeting right through the transaction and including ...

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DealerRater Oct 3, 2020

Salesperson Richard Day could not have been more courteous, helpful or knowledgeable. He made the Chevrolet-buying experience a welcome change from what one typically experiences at a car dealership. I cannot praise or recommend Richard Day highly enough. He takes time to explain everything thoroughly to you and wants to make sure you are confident and comfortable with everything before proceeding with the transaction. Richard Day is a wonderful asset to - and representative of - Estero Bay Chevrolet, and I cannot thank him enough for his kind advice and assistance... from first meeting right through the transaction and including ...

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DealerRater Sep 16, 2020

New to Florida and I needed a new car for here. Frank Koehler listened carefully, remembered all the parts of our conversation. No rush, no pressure. He was very through in getting us a good trade-in and new car out the door. He followed up after the sale to ensure all was good.

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DealerRater Sep 12, 2020

Very happy with my service department experience after a bad experience at my closest dealership. Gage was especially wonderful. Will happily drive the extra miles for the quality care.

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Cars Aug 17, 2020

Thought shopping for a car would be a stress until meeting Mike Ferris, salesman and Rocco Mikassa, Finance! Not only were they knowledgeable, they were fun. Turned out to be a great day, drove home in my new car, no hassle ( Estero Bay like family).

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DealerRater Apr 3, 2020

Awesome experience James did an excent work in the location of the cars I was looking for and at the end I purchased two Colorado 4x4 negociation was awesome as well as prices. Thanks James Pouliot.

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DealerRater Feb 18, 2020

Very good buying experience with Rick Sluder and the Estero Bay Chevrolet sales team. F&I Manager did a good job finding a competitive interest rate on the second attempt.

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DealerRater Jan 15, 2020

Pete was a great sales representative and very professional! dealership had the best deal and great customer service! found what I needed. the dealership provided great customer service.

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Cars Jan 11, 2020

I have purchased several cars here over the years. The last car came from another dealership and different make of car. After that experience I decided when it was time to buy again I would go back to Estero Bay Chevrolet. The buyer experience is great and Richard, the salesman, did all he could do to help me out. Halfway through the sales I decided I wanted something else and he never batted an eye. The service department has always been so helpful and friendly, I knew I wanted to come back to Estero Bay Chevrolet and I am not ...

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Cars Jan 9, 2020

Great customer service oriented service dept. My representative Ben and everyone else that I came in contact with was friendly and pleasant.

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Cars Jan 7, 2020

Estero Bay Chevrolet exceeded our expectations. Rebecca Flores our sales person was so great, she made everything go so smoothly.

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Cars Jan 1, 2020

My experience was wonderful. My sales person Marcus was incredible.

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Cars Dec 28, 2019

The salesman was very informative and a pleasure to do business with.

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DealerRater Dec 14, 2019

Frank and Alex are amazing employees and very helpful when purchasing a new car. They made my experience very easy and were very informative to all of my questions. I would recommend them to anyone who is looking into purchasing a new vehicle.

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DealerRater Dec 13, 2019

After buying my last three vehicles from Estero bay I can say that they are the best dealership that I have ever dealt with.my salesman Rick Sluder was very helpful picking out picking out my new vehicle

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DealerRater Dec 11, 2019

best experience i've had in 20 years of leasing cars very professional staff they have met and surpassed my expectations ,also met my budget requirements without any hassles i would recommend estero bay chevy to any one ps, thank you Frank Koehler it was great doing business with you

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DealerRater Dec 4, 2019

I am always treated well at EsteroBay Chevrolet. I know the service staff well and I am treated as a friend not just a customer. The entire dealership runs this way!!

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Cars Dec 4, 2019

Frank Kohler our salesperson did an excellent job.

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Cars Dec 1, 2019

Mike Ferriss did a great job of taking care of us and explaining the product we were buying I took the time to answer all of our questions and Rudy going to bat for us thank you Mike

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Cars Nov 25, 2019

Our salesman Frank was very helpful during the whole process,their was no pressure and he answered all our questions and concerns.

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Cars Nov 25, 2019

Great customer service, knowledgeable and competent staff, services provided in a timely manner. The Sales and Service Reps seem more like a family then a team, very helpful and friendly. Already bought some cars from Estero Bay Chevrolet and sure will buy more in the future.

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Cars Nov 20, 2019

Our salesman Lou was very knowledgeable and helpful. He was able to get us a great purchase price.

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Cars Nov 19, 2019

Please versify that the title memorandum will be mailed to my home in ohio. I will need it to purchase the permanent plates.

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Cars Nov 15, 2019

Was great to do business with. Honest with pricing and quick to close the deal. I had past many other dealerships to do business with Estero. Great job !

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DealerRater Nov 15, 2019

Every person that I dealt with was very professional throughout my purchase of a new vehicle. They answered all my questions. I would highly recommend Estero Bay Chevrolet to my family, friends and neighbors.

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DealerRater Nov 7, 2019

Every visit to Estero Bay Chevrolet is fantastic. The level of professionalism and dedication to quality service is unmatched in the auto industry. I drive 30 miles past other dealers and service locations to experience the fair pricing and peace of mind provided by the familiar faces at Estero Bay Chevrolet.

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Cars Nov 5, 2019

One of the very few dealerships that care about the customer -really care.

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Cars Oct 25, 2019

This is our second experience using Jim Pouliot as our Chevy salesman. Obviously we thought enough of him to come back for a second purchase. He was very helpful in helping us navigate our way through the entire process. He answered all of our questions and had us call his personal number for any helpful hints that he could provide to us. He is Aces in our book!

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Cars Oct 25, 2019

Amazing Experience! Thank you mike for you help on the purchase of our new Chevy Colorado Pick Up truck!

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Cars Oct 12, 2019

totally happy with the total sales of the vehicles.

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DealerRater Oct 11, 2019

Understood exactly what I needed. Took care of everything in a timely manner. Called on my cell phone for updates of price and service. Awesome service!

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DealerRater Oct 2, 2019

It was a great experience. Personnel was very nice, professional and willing to help us to get a deal. I'll recommend this dealership to all my family and friends.

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Cars Sep 27, 2019

Great experience! Mike Smith was great to work with! Great customer service and very friendly!

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DealerRater Sep 17, 2019

We just stopped in to see about a car. Our salesman was so nice & helpful & kind that we stayed & bought one! Very pleased! This was a very easy decision

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DealerRater Sep 16, 2019

My husband and I were looking to upgrade from an Equinox to a Tahoe. We stopped by the dealership late on a Sunday afternoon. We were greeted by Rebecca and she was extremely helpful. We told her what we were looking for and she showed us 3 different package options and calculated the numbers on all of them. She was very kind, patient and professional during the entire process.

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DealerRater Sep 14, 2019

These two employees went above and beyond to help make the sales process easy and painless. I would recommend them and Estero Chevrolet to my friends and family.

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DealerRater Sep 11, 2019

There is a Chevrolet dealership close to my home and Estero Bay Chevrolet is 45 miles away. However, I purchased 2 previous vehicles from Estero Bay and was always treated very well there. I decided to make the long drive to replace my current Impala and they put me into a new 2019 and again did so with excellent service. I highly recommend them.

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DealerRater Sep 10, 2019

Great customer service throughout their entire company. Very patient sales team willing to take the time to make sure I found the exact vehicle I wanted. Had some issues after purchasing the vehicle and they were addressed with no questions asked.

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DealerRater Sep 8, 2019

This is my 6th or 7th purchase from Richard. He does a great job always. I could of bought this truck elsewhere but asked him to locate the truck I wanted. Being in business myself I respect a relationship with this dealership. Estero Bay always takes care of my needs in every department. Thanks for doing things right in this new world , Eli

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Cars Sep 4, 2019

The car salesman was professional, knowledgable and personalized the experience. I felt that i recieved a fair value for my trade in vehicle and average pricing for the new 2019 Corvette.

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DealerRater Sep 3, 2019

The salesman - Asher was very knowledgeable and passionate. Asher personalized the experience and went out of the way to make it a great experience. I have purchased many vehicles in my life and this was the best experience that I have had.

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DealerRater Sep 3, 2019

In and done within an hour. Clean and fast. Pleasant people to deal with. Waiting area is clean, also the bathroom was spotless. TV to watch, snacks on hand.

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DealerRater Sep 1, 2019

The sales people finance and service here is top notch!Everything went smoothe and all the new features were shown also no with setting up our phones on star and Siri all no with apple play when ch was very helpful for us! We took out extra long term warranties plus service had our car coated and fabric protected the same day

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Cars Aug 26, 2019

Taylor was such a Great Salesmen. He made our car purchase very pleasant. Everyone at Estero Bay Chevrolet is so nice and friendly.

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DealerRater Aug 23, 2019

The whole process was easy and flawless, I highly recommend Estero Bay Chevrolet to anyone looking to purchase or lease an automobile. They went out of there way to truly make it a very memorable experience.

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DealerRater Aug 21, 2019

Sales person, Ed Bridges,was very friendly, knowledgeable and accommodating. He was there through the entire process guiding us, answering questions, and helping with all our requests. The transaction was very low-key with no pressure applied. The business department was also very professional and helpful. I would recommend this dealership and our sales person to anyone ready to buy a Chevy. We got a great deal from a great sales person, at a great dealership.

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DealerRater Aug 21, 2019

Very accommodating, they kept me informed throughout the order, build. Snd delivery process. They were flexible in providing desired changes to the vehicle prior to delivery

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DealerRater Aug 15, 2019

Our Salesman Jim..... JP is the best. He worked very hard to get us what we wanted. 6 cars in 6 years is what we bought off of Estero Bay. JP has always been our salesman we request him.

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DealerRater Aug 12, 2019

There was no Excellent from the start to the finish hesitation as I pulled up for service to my carExcellent from the start to the finish

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DealerRater Aug 8, 2019

Our Salesman Richard Day & Sales Manager Chris Campion made the purchase of our two Chevrolet vehicles a pleasant and non-stressful experience. We highly recommend Estero Bay Chevrolet to all of our Family & Friends.

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DealerRater Aug 7, 2019

An amazing experience to say the least, Richard Day went above and beyond to give me an exceptional buying experience. I plan to be sending friends and family there in the near future.

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DealerRater Aug 6, 2019

Taylor Marshall was our sales person He was very professional and knowledgeable. Explain the great value in the product that we were looking for. Was just great answering the hundreds of questions I had for him thank you Taylor

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DealerRater Jul 26, 2019

Very knowledgeable sale staff, answered all questions quickly and competently. Honest sales team, my salesperson even pointed out a scratch I hadn't noticed, promised to have it taken care of for me.

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DealerRater Jul 24, 2019

This is my second glowing survey, so it will be repetitive. Juan DeLeon was my salesperson and he was the nicest and most knowledgeable person I have ever worked with. Julio was the financial whiz who took care of the paperwork. He was also very nice! Everyone who works at this dealership seems to be very happy to be there. They are all very accommodating. I have recommended Estero Bay in the past and I will continue to do so. I was greeted with a smile by Juan before I even made it to the door of the showroom.

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Cars Jul 22, 2019

service staff very personable oil change was quick gives an honest assessment of repairs and what may be needed in future

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DealerRater Jul 16, 2019

Blake handled our appointment with Professionalism and courtesy and kept us informed the whole time we were there. nice touch to have an owner(Pat) come out and introduce himself and show a personal interest in a customer. Wea will come back and have already told several friends of our experience.

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DealerRater Jul 3, 2019

Mike in service takes great care of my 2004 Commemorative Corvette convertible! He helps plan out my service needs. He checks to make sure the parts are available before I bring my car in to prevent delays. He communicates with me about the repairs, & the timing so there are no surprises. I wouldn't my car anywhere else!

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DealerRater Jul 3, 2019

When we started coming to Estero Bay for service on our existing vehicle we quickly realized we wanted to purchase our next vehicle there as well. Ten years later and we still choose Estero Bay for both service and sales.

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Cars Jun 29, 2019

Jose is the best. I really feel at ease with him and he doesn't pull any punches. He is a straight shooter. I wouldn't take my car to be fixed anywhere else.

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DealerRater Jun 26, 2019

The service is worth the drive in from Naples. It may be a bit crowed on the lot but they make it work. The waiting area is clean and Hey, FREE Coffee and TV!

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DealerRater Jun 23, 2019

The mechanics found a nail in my tire that was losing air. The tire was patched at no extra charge. Most appreciated. Good service from the dealership where IU purchased the car.

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DealerRater Jun 23, 2019

Originally I was only looking , but after a short time I realized that Estero Bay Chevrolet was the place to buy my next new car.. Taylor treated me like family. He’s spent plenty time going over all the cars and options. Thank you

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DealerRater Jun 18, 2019

Danny was very helpful throughout the whole process of buying the vehicle. He even gave us some life advice that I will definitely use in the future

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Cars Jun 12, 2019

I went in for a dead battery cell. It was covered under my warranty.

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DealerRater Jun 11, 2019

I really enjoyed getting my car at Estero Bay Chevrolet. Blake our Sales person was and continues to be amazing answering ALL my questions. I tried many dealerships and even though this was not the closest to my house I enjoyed dealing with them.

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DealerRater Jun 10, 2019

Easy purchase not very stressful . Would definitely purchase from Jim again.Provided great customer service and knowledge to help with our purchase.Privided setup of vehicle.

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DealerRater Jun 8, 2019

Always a great car purchasing experience at Estero Bay Chevy. Upfront, transparent, professional, and accommodating all describe how Estero Bay Chevy does business. I’ll certainly be back for all my family’s vehicles.

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DealerRater May 30, 2019

This is my 4th Lease from Estero Bay, they are great, I did get a new sales rep this time, and could not be happier with Taylor Marshall, he went above and beyond and he sets the bar high as far as sales reps go! This time I got my wife a new Blazer and hopefully will be back to upgrade my Camaro soon!

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Cars May 28, 2019

AWESOME dealership. Friendly,honest,easy to work with. I would never go anywhere else.

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DealerRater May 27, 2019

Can't say enough about how pleasant my shopping experience was working with Pat and James. I knew what I wanted when I went in and they worked very hard to get the car for me at the price I could afford..

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DealerRater May 22, 2019

After many years and many cars, this was the absolute Best car buying experience, EVER! While we had a rocky start with someone else who had been assigned to us, Rebeca Flores stepped in and was not only exceptional in her customer service and knowledge of her vehicles, but was such a professional! This was all before we requested that she be our sales person. She had the answers to our questions, even the technical ones and those not at hand, she found out and got right back to us. Marcos Zanetti was the Sales Manager and also worked with ...

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DealerRater May 19, 2019

Was in and out in 45 minutes for full service. I recommend an appointment though. Pastries, and lots of coffee options while you wait, or drop off the vehicle for service too. Very polite, knowledgeable service department that explains everything that was done. Will be going back for sure

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Cars May 13, 2019

When to dealership to see salesman Richard he was busy so they sent out Eric.eric was great we went on a long test drive all the way to bonita and back answering all my questions about the 2019 camaro I was looking at .Eric got the car at the price I was looking for.told him ill be back the next day and we will do the paperwork he was fine with that he didn't try to hassle me about trying to get it done that day. Next day meet with Eric and now I own the camaro I ...

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DealerRater May 8, 2019

When we walked in to Estero Bay we were greated professionally, but not like we were a sale! Jason showed us what we were looking for and assisted us in making the right choice for our wants and needs. Russell then helped us with the financing and kept it simple and painless!

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Cars May 7, 2019

Salesman found exactly what I wanted and the deal done timely.

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Cars May 6, 2019

A well run organization. The sales department went above and beyond to make sure I was totally satisfied with the deal they offered me. All employees from every department that I have dealt with are a pleasure to work with. From the finance department, parts department, service department, and of course sales. I have been doing business with Estero Bay Chevrolet for over 10 years and will continue to do so in the future. I urge anyone to come in and see for themselves.

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Cars May 5, 2019

Jose in the service department, as usual, did an outstanding job! Keep up the good work! Ed Eggly

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DealerRater May 5, 2019

They are Corvette people and know the car well. Kept me informed all the way thru order to delivery. Did a very good job of explaining everything about my new Vett.

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DealerRater Apr 24, 2019

I have used this dealership for about 4 years now. They are the best! I got a new truck GMC and I still take it to them:)!

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DealerRater Apr 24, 2019

The service department is always so friendly. Answers all questions and listens to the customer. I always like going in to The Estero Bay Cheverolet dealership.

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DealerRater Apr 22, 2019

Will is an absolute pleasure to work with. He answers any questions and is very patient. I will highly recommend him to anyone wanting to buy a car.

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Cars Apr 17, 2019

Purchased a used car from out of state. Sales staff was very helpful and provided information and necessary details in a very professional manner. Overall experience was very good and would do it again.

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Cars Apr 17, 2019

This dealership has a large selection of cars to choose from making it easier for us to find the car we were looking for. Our sales rep Matt knew the answers to all the questions we had. I dont buy new cars often but we are satisfied with our experience at Estero Bay Chevrolet.

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DealerRater Apr 16, 2019

Had a broken door handle replaced on my 2012 Silverado. Not only did they have the right part, but the job took only 30 minutes to complete. Getting an appointment that worked for me was no problem. This is just another example of a very well managed service shop that routinely gets it right every time. I highly recommend them to anyone desiring excellent customer service. J. Nemecek, Ph.D.

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Cars Apr 10, 2019

Just purchased our second car from this dealership. We drive past at least a dozen others to get there, but the service and selection is worth it. Rick Sluder is the best--no nonsense, knowledgeable, and caring. Can't say that about too many car salesmen.

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Cars Apr 9, 2019

Great buying experience i am very happy with my overall purchase experience.

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DealerRater Apr 3, 2019

My favorite dealership ever! Always friendly and courteous staff. I would recommend Estero Bay Chevrolet to all my friends as I have many times. Keep up the good work.

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DealerRater Mar 30, 2019

This was the third car that I bought with Estero Bay and it was a great experience yet again! I love my new Traverse! I would recommend this dealership and working with Richard Day!

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