Customer Testimonials
Friendly staff. Great service as always. They keep me up to speed on work needed and completed
Exceptional customer service by Jari, happy with my Silverado. As this is my faith purchase from Estero Bay, my next purchase should be half price…..correct?
Routine service was quick and professional. Thanks
I leased a new 2022 Equinox LT the deal and process went smooth. I find the dealership better than most, friendly up front, pleasant atmosphere, and better price than most dealers. I am happy.I have got to say the car dealerships have changed in many ways in the last 3 years. When a customer needs help for an issue I want to believe the dealership is there to help and of course make money but the trouble is they cant fix every issue on a car they dont poses the know how on this cars today there to complicated and the ...
Frank is a great asset to your company! Have dealt with him for years now. Carmel Koenig
Absolutely NO pressure, and NO dealer markup on the MSRP. Bought 2 high-end vehicles, and the price that was on the sticker is what I paid, NO MARKUP, No pressure to buy any additional addons Also KIM, the girl who detailed my two vehicles is very passionate about her work.
Lost my 2018 F150 and the wife's Mercedes in Hurricane Ian flooding. Needed a new truck for the recovery efforts. Expected to pay a disaster area premium but had no choice. My salesman, Rick S, never even considered selling at a premium. Wound up with a great deal, and as a kicker, Rick delivered the car to me the next day (hadn't had the pre-delivery inspection yet). Best car buying experience ever and I'm a life long Ford guy, so buying a Chevy was a big leap for me.
Family Owned. Awesome Service Professional and Ethical And!...Free car wash coupon with every oil change. 2nd Car bought from them. Hi Wanda and Gauge! ?
Excelente atenci�n, profesionalidad y esmero en su trabajo, gracias por hacernos sentir confianza en lo que hacen
Mike was thorough and transparent. The services were done in less than an hour and they were very busy.
Service consultant was pleasant and helpful. Kept me updated.
The best place ever the people are super so is the service one of the best
I drove from Miami to Fort Myers to lease my car. The experience was amazing they had great offers and rewards. I would highly recommend this dealer to anyone. I dealt with Guillermo and Peter Perez. I would like to thank them for there service.
Pete and Rick are Great and very helpful. They treated me good and were very patient. Awesome experience
I will definitely recommend this dealer to family and friends. Mr. Pete helped us with the process of buying our 2022 Chevy Silverado. He was very patient and explained everything to my family about the features of the truck and the warranty details. I am also thankful that he was able to communicate with us in Spanish which made the deal much easier for my Spanish speaking parents to understand. I am very happy with our new truck! I want to thank the wonderful team at Estero Bay Chevrolet and it?s wonderful employee Mr. Pete!
Great experience, Lou Iamarino was very nice and friendly, I felt like I got a good deal when I left.
Frank and Chris Campion were great throughout the whole process. I had a truck ordered for almost 3 months but they were continually checking in on the status of delivery and very helpful and efficient during the actual sales process.
Great car buying experience. I?ll be back for my next one!!!
Very good service very good customer service very good everything I was so happy buying my truck thank you so much for your help.
Efficient and fast. Did not make me sit around waiting. They got the service done quickly.
I appreciate the fact that the dealership took the time necessary to figure out exactly what was wrong with my vehicle and then correct it. The service center associates were respectful and seemed genuinely concerned about making the repairs to the satisfaction of the customer.
Friendly, efficient service department. Thank you Estero Chevrolet.
Showed up for service and was told about 90 minutes and was done in about 45. In and out with great customer service.
All of the staff were phenomenal to work with! Exceptionally friendly sales staff, finance managers, parts, and service department.
Did the work in the express time frame they would be able to do it in. Thank you Mr Smith
Just got my 2022 Colorado..Totally awesome F. Koehler, Dennson Boys/Family..Love love love..tx M. Bramhall
Absolutely delightful to work with. Very knowledgeable about all vehicles that we looked at. We definitely would go back again and purchase another vehicle
Easy and stress free. If you go there ask for Brad. He will always be my/our sales person when shopping for a new vehicle!
Excellent service, friendly guy named mike smith , the black mechanic that did the work ,very good, and hard worker,he did great!,all where very good at their job!
Looked at and bought a 2015 Suburban LTZ on 4/22/2021 at Estero Bay Chevrolet and our salesperson was Rebecca. Easiest and best buying experience I've ever had at a dealership. Absolutely no pressure, easy to work with, responsive and good to negotiate with. Highly recommend the dealer and our salesperson Rebecca F. Great experience!
Peter perez was awesome. I had a great experience with him.
Excellent service, excellent facility, friendly staff, I just cannot believe I had to wait three weeks to get an oil change
Another good sevice experience at Estero Bay Chevrolet.
Lou Iamarino went above and beyond to help me get a great deal on a car! He took care of me, stayed later, and made sure I was all set with paperwork and knowing how to work everything in the car. He is the best!!! He even took care of me and my daughter and offered snacks and drinks AND filled up the gas tank for me!!
Salesperson Richard Day could not have been more courteous, helpful or knowledgeable. He made the Chevrolet-buying experience a welcome change from what one typically experiences at a car dealership. I cannot praise or recommend Richard Day highly enough. He takes time to explain everything thoroughly to you and wants to make sure you are confident and comfortable with everything before proceeding with the transaction. Richard Day is a wonderful asset to - and representative of - Estero Bay Chevrolet, and I cannot thank him enough for his kind advice and assistance... from first meeting right through the transaction and including ...
Salesperson Richard Day could not have been more courteous, helpful or knowledgeable. He made the Chevrolet-buying experience a welcome change from what one typically experiences at a car dealership. I cannot praise or recommend Richard Day highly enough. He takes time to explain everything thoroughly to you and wants to make sure you are confident and comfortable with everything before proceeding with the transaction. Richard Day is a wonderful asset to - and representative of - Estero Bay Chevrolet, and I cannot thank him enough for his kind advice and assistance... from first meeting right through the transaction and including ...
New to Florida and I needed a new car for here. Frank Koehler listened carefully, remembered all the parts of our conversation. No rush, no pressure. He was very through in getting us a good trade-in and new car out the door. He followed up after the sale to ensure all was good.
Very happy with my service department experience after a bad experience at my closest dealership. Gage was especially wonderful. Will happily drive the extra miles for the quality care.
Thought shopping for a car would be a stress until meeting Mike Ferris, salesman and Rocco Mikassa, Finance! Not only were they knowledgeable, they were fun. Turned out to be a great day, drove home in my new car, no hassle ( Estero Bay like family).
Awesome experience James did an excent work in the location of the cars I was looking for and at the end I purchased two Colorado 4x4 negociation was awesome as well as prices. Thanks James Pouliot.
Very good buying experience with Rick Sluder and the Estero Bay Chevrolet sales team. F&I Manager did a good job finding a competitive interest rate on the second attempt.
Pete was a great sales representative and very professional! dealership had the best deal and great customer service! found what I needed. the dealership provided great customer service.
I have purchased several cars here over the years. The last car came from another dealership and different make of car. After that experience I decided when it was time to buy again I would go back to Estero Bay Chevrolet. The buyer experience is great and Richard, the salesman, did all he could do to help me out. Halfway through the sales I decided I wanted something else and he never batted an eye. The service department has always been so helpful and friendly, I knew I wanted to come back to Estero Bay Chevrolet and I am not ...
Great customer service oriented service dept. My representative Ben and everyone else that I came in contact with was friendly and pleasant.
Estero Bay Chevrolet exceeded our expectations. Rebecca Flores our sales person was so great, she made everything go so smoothly.
My experience was wonderful. My sales person Marcus was incredible.
The salesman was very informative and a pleasure to do business with.
Frank and Alex are amazing employees and very helpful when purchasing a new car. They made my experience very easy and were very informative to all of my questions. I would recommend them to anyone who is looking into purchasing a new vehicle.
After buying my last three vehicles from Estero bay I can say that they are the best dealership that I have ever dealt with.my salesman Rick Sluder was very helpful picking out picking out my new vehicle
best experience i've had in 20 years of leasing cars very professional staff they have met and surpassed my expectations ,also met my budget requirements without any hassles i would recommend estero bay chevy to any one ps, thank you Frank Koehler it was great doing business with you
I am always treated well at EsteroBay Chevrolet. I know the service staff well and I am treated as a friend not just a customer. The entire dealership runs this way!!
Frank Kohler our salesperson did an excellent job.
Mike Ferriss did a great job of taking care of us and explaining the product we were buying I took the time to answer all of our questions and Rudy going to bat for us thank you Mike
Our salesman Frank was very helpful during the whole process,their was no pressure and he answered all our questions and concerns.
Great customer service, knowledgeable and competent staff, services provided in a timely manner. The Sales and Service Reps seem more like a family then a team, very helpful and friendly. Already bought some cars from Estero Bay Chevrolet and sure will buy more in the future.
Our salesman Lou was very knowledgeable and helpful. He was able to get us a great purchase price.
Please versify that the title memorandum will be mailed to my home in ohio. I will need it to purchase the permanent plates.
Was great to do business with. Honest with pricing and quick to close the deal. I had past many other dealerships to do business with Estero. Great job !
Every person that I dealt with was very professional throughout my purchase of a new vehicle. They answered all my questions. I would highly recommend Estero Bay Chevrolet to my family, friends and neighbors.
Every visit to Estero Bay Chevrolet is fantastic. The level of professionalism and dedication to quality service is unmatched in the auto industry. I drive 30 miles past other dealers and service locations to experience the fair pricing and peace of mind provided by the familiar faces at Estero Bay Chevrolet.
One of the very few dealerships that care about the customer -really care.
This is our second experience using Jim Pouliot as our Chevy salesman. Obviously we thought enough of him to come back for a second purchase. He was very helpful in helping us navigate our way through the entire process. He answered all of our questions and had us call his personal number for any helpful hints that he could provide to us. He is Aces in our book!
Amazing Experience! Thank you mike for you help on the purchase of our new Chevy Colorado Pick Up truck!
totally happy with the total sales of the vehicles.
Understood exactly what I needed. Took care of everything in a timely manner. Called on my cell phone for updates of price and service. Awesome service!
It was a great experience. Personnel was very nice, professional and willing to help us to get a deal. I'll recommend this dealership to all my family and friends.
Great experience! Mike Smith was great to work with! Great customer service and very friendly!
We just stopped in to see about a car. Our salesman was so nice & helpful & kind that we stayed & bought one! Very pleased! This was a very easy decision
My husband and I were looking to upgrade from an Equinox to a Tahoe. We stopped by the dealership late on a Sunday afternoon. We were greeted by Rebecca and she was extremely helpful. We told her what we were looking for and she showed us 3 different package options and calculated the numbers on all of them. She was very kind, patient and professional during the entire process.
These two employees went above and beyond to help make the sales process easy and painless. I would recommend them and Estero Chevrolet to my friends and family.
There is a Chevrolet dealership close to my home and Estero Bay Chevrolet is 45 miles away. However, I purchased 2 previous vehicles from Estero Bay and was always treated very well there. I decided to make the long drive to replace my current Impala and they put me into a new 2019 and again did so with excellent service. I highly recommend them.
Great customer service throughout their entire company. Very patient sales team willing to take the time to make sure I found the exact vehicle I wanted. Had some issues after purchasing the vehicle and they were addressed with no questions asked.
This is my 6th or 7th purchase from Richard. He does a great job always. I could of bought this truck elsewhere but asked him to locate the truck I wanted. Being in business myself I respect a relationship with this dealership. Estero Bay always takes care of my needs in every department. Thanks for doing things right in this new world , Eli
The car salesman was professional, knowledgable and personalized the experience. I felt that i recieved a fair value for my trade in vehicle and average pricing for the new 2019 Corvette.
The salesman - Asher was very knowledgeable and passionate. Asher personalized the experience and went out of the way to make it a great experience. I have purchased many vehicles in my life and this was the best experience that I have had.
In and done within an hour. Clean and fast. Pleasant people to deal with. Waiting area is clean, also the bathroom was spotless. TV to watch, snacks on hand.
The sales people finance and service here is top notch!Everything went smoothe and all the new features were shown also no with setting up our phones on star and Siri all no with apple play when ch was very helpful for us! We took out extra long term warranties plus service had our car coated and fabric protected the same day
Taylor was such a Great Salesmen. He made our car purchase very pleasant. Everyone at Estero Bay Chevrolet is so nice and friendly.
The whole process was easy and flawless, I highly recommend Estero Bay Chevrolet to anyone looking to purchase or lease an automobile. They went out of there way to truly make it a very memorable experience.
Sales person, Ed Bridges,was very friendly, knowledgeable and accommodating. He was there through the entire process guiding us, answering questions, and helping with all our requests. The transaction was very low-key with no pressure applied. The business department was also very professional and helpful. I would recommend this dealership and our sales person to anyone ready to buy a Chevy. We got a great deal from a great sales person, at a great dealership.
Very accommodating, they kept me informed throughout the order, build. Snd delivery process. They were flexible in providing desired changes to the vehicle prior to delivery
Our Salesman Jim..... JP is the best. He worked very hard to get us what we wanted. 6 cars in 6 years is what we bought off of Estero Bay. JP has always been our salesman we request him.
There was no Excellent from the start to the finish hesitation as I pulled up for service to my carExcellent from the start to the finish
Our Salesman Richard Day & Sales Manager Chris Campion made the purchase of our two Chevrolet vehicles a pleasant and non-stressful experience. We highly recommend Estero Bay Chevrolet to all of our Family & Friends.
An amazing experience to say the least, Richard Day went above and beyond to give me an exceptional buying experience. I plan to be sending friends and family there in the near future.
Taylor Marshall was our sales person He was very professional and knowledgeable. Explain the great value in the product that we were looking for. Was just great answering the hundreds of questions I had for him thank you Taylor
Very knowledgeable sale staff, answered all questions quickly and competently. Honest sales team, my salesperson even pointed out a scratch I hadn't noticed, promised to have it taken care of for me.
This is my second glowing survey, so it will be repetitive. Juan DeLeon was my salesperson and he was the nicest and most knowledgeable person I have ever worked with. Julio was the financial whiz who took care of the paperwork. He was also very nice! Everyone who works at this dealership seems to be very happy to be there. They are all very accommodating. I have recommended Estero Bay in the past and I will continue to do so. I was greeted with a smile by Juan before I even made it to the door of the showroom.
service staff very personable oil change was quick gives an honest assessment of repairs and what may be needed in future
Blake handled our appointment with Professionalism and courtesy and kept us informed the whole time we were there. nice touch to have an owner(Pat) come out and introduce himself and show a personal interest in a customer. Wea will come back and have already told several friends of our experience.
Mike in service takes great care of my 2004 Commemorative Corvette convertible! He helps plan out my service needs. He checks to make sure the parts are available before I bring my car in to prevent delays. He communicates with me about the repairs, & the timing so there are no surprises. I wouldn't my car anywhere else!
When we started coming to Estero Bay for service on our existing vehicle we quickly realized we wanted to purchase our next vehicle there as well. Ten years later and we still choose Estero Bay for both service and sales.
Jose is the best. I really feel at ease with him and he doesn't pull any punches. He is a straight shooter. I wouldn't take my car to be fixed anywhere else.
The service is worth the drive in from Naples. It may be a bit crowed on the lot but they make it work. The waiting area is clean and Hey, FREE Coffee and TV!
The mechanics found a nail in my tire that was losing air. The tire was patched at no extra charge. Most appreciated. Good service from the dealership where IU purchased the car.
Originally I was only looking , but after a short time I realized that Estero Bay Chevrolet was the place to buy my next new car.. Taylor treated me like family. He’s spent plenty time going over all the cars and options. Thank you
Danny was very helpful throughout the whole process of buying the vehicle. He even gave us some life advice that I will definitely use in the future
I went in for a dead battery cell. It was covered under my warranty.
I really enjoyed getting my car at Estero Bay Chevrolet. Blake our Sales person was and continues to be amazing answering ALL my questions. I tried many dealerships and even though this was not the closest to my house I enjoyed dealing with them.
Easy purchase not very stressful . Would definitely purchase from Jim again.Provided great customer service and knowledge to help with our purchase.Privided setup of vehicle.