Customer Testimonials
Showed up for service and was told about 90 minutes and was done in about 45. In and out with great customer service.
All of the staff were phenomenal to work with! Exceptionally friendly sales staff, finance managers, parts, and service department.
Did the work in the express time frame they would be able to do it in. Thank you Mr Smith
Just got my 2022 Colorado..Totally awesome F. Koehler, Dennson Boys/Family..Love love love..tx M. Bramhall
Absolutely delightful to work with. Very knowledgeable about all vehicles that we looked at. We definitely would go back again and purchase another vehicle
Easy and stress free. If you go there ask for Brad. He will always be my/our sales person when shopping for a new vehicle!
Excellent service, friendly guy named mike smith , the black mechanic that did the work ,very good, and hard worker,he did great!,all where very good at their job!
Looked at and bought a 2015 Suburban LTZ on 4/22/2021 at Estero Bay Chevrolet and our salesperson was Rebecca. Easiest and best buying experience I've ever had at a dealership. Absolutely no pressure, easy to work with, responsive and good to negotiate with. Highly recommend the dealer and our salesperson Rebecca F. Great experience!
Peter perez was awesome. I had a great experience with him.
Excellent service, excellent facility, friendly staff, I just cannot believe I had to wait three weeks to get an oil change
Another good sevice experience at Estero Bay Chevrolet.
Lou Iamarino went above and beyond to help me get a great deal on a car! He took care of me, stayed later, and made sure I was all set with paperwork and knowing how to work everything in the car. He is the best!!! He even took care of me and my daughter and offered snacks and drinks AND filled up the gas tank for me!!
Salesperson Richard Day could not have been more courteous, helpful or knowledgeable. He made the Chevrolet-buying experience a welcome change from what one typically experiences at a car dealership. I cannot praise or recommend Richard Day highly enough. He takes time to explain everything thoroughly to you and wants to make sure you are confident and comfortable with everything before proceeding with the transaction. Richard Day is a wonderful asset to - and representative of - Estero Bay Chevrolet, and I cannot thank him enough for his kind advice and assistance... from first meeting right through the transaction and including ...
Salesperson Richard Day could not have been more courteous, helpful or knowledgeable. He made the Chevrolet-buying experience a welcome change from what one typically experiences at a car dealership. I cannot praise or recommend Richard Day highly enough. He takes time to explain everything thoroughly to you and wants to make sure you are confident and comfortable with everything before proceeding with the transaction. Richard Day is a wonderful asset to - and representative of - Estero Bay Chevrolet, and I cannot thank him enough for his kind advice and assistance... from first meeting right through the transaction and including ...
New to Florida and I needed a new car for here. Frank Koehler listened carefully, remembered all the parts of our conversation. No rush, no pressure. He was very through in getting us a good trade-in and new car out the door. He followed up after the sale to ensure all was good.
Very happy with my service department experience after a bad experience at my closest dealership. Gage was especially wonderful. Will happily drive the extra miles for the quality care.
Thought shopping for a car would be a stress until meeting Mike Ferris, salesman and Rocco Mikassa, Finance! Not only were they knowledgeable, they were fun. Turned out to be a great day, drove home in my new car, no hassle ( Estero Bay like family).
Awesome experience James did an excent work in the location of the cars I was looking for and at the end I purchased two Colorado 4x4 negociation was awesome as well as prices. Thanks James Pouliot.
Very good buying experience with Rick Sluder and the Estero Bay Chevrolet sales team. F&I Manager did a good job finding a competitive interest rate on the second attempt.
Pete was a great sales representative and very professional! dealership had the best deal and great customer service! found what I needed. the dealership provided great customer service.
I have purchased several cars here over the years. The last car came from another dealership and different make of car. After that experience I decided when it was time to buy again I would go back to Estero Bay Chevrolet. The buyer experience is great and Richard, the salesman, did all he could do to help me out. Halfway through the sales I decided I wanted something else and he never batted an eye. The service department has always been so helpful and friendly, I knew I wanted to come back to Estero Bay Chevrolet and I am not ...
Great customer service oriented service dept. My representative Ben and everyone else that I came in contact with was friendly and pleasant.
Estero Bay Chevrolet exceeded our expectations. Rebecca Flores our sales person was so great, she made everything go so smoothly.
My experience was wonderful. My sales person Marcus was incredible.
The salesman was very informative and a pleasure to do business with.
Frank and Alex are amazing employees and very helpful when purchasing a new car. They made my experience very easy and were very informative to all of my questions. I would recommend them to anyone who is looking into purchasing a new vehicle.
After buying my last three vehicles from Estero bay I can say that they are the best dealership that I have ever dealt with.my salesman Rick Sluder was very helpful picking out picking out my new vehicle
best experience i've had in 20 years of leasing cars very professional staff they have met and surpassed my expectations ,also met my budget requirements without any hassles i would recommend estero bay chevy to any one ps, thank you Frank Koehler it was great doing business with you
I am always treated well at EsteroBay Chevrolet. I know the service staff well and I am treated as a friend not just a customer. The entire dealership runs this way!!
Frank Kohler our salesperson did an excellent job.
Mike Ferriss did a great job of taking care of us and explaining the product we were buying I took the time to answer all of our questions and Rudy going to bat for us thank you Mike
Our salesman Frank was very helpful during the whole process,their was no pressure and he answered all our questions and concerns.
Great customer service, knowledgeable and competent staff, services provided in a timely manner. The Sales and Service Reps seem more like a family then a team, very helpful and friendly. Already bought some cars from Estero Bay Chevrolet and sure will buy more in the future.
Our salesman Lou was very knowledgeable and helpful. He was able to get us a great purchase price.
Please versify that the title memorandum will be mailed to my home in ohio. I will need it to purchase the permanent plates.
Was great to do business with. Honest with pricing and quick to close the deal. I had past many other dealerships to do business with Estero. Great job !
Every person that I dealt with was very professional throughout my purchase of a new vehicle. They answered all my questions. I would highly recommend Estero Bay Chevrolet to my family, friends and neighbors.
Every visit to Estero Bay Chevrolet is fantastic. The level of professionalism and dedication to quality service is unmatched in the auto industry. I drive 30 miles past other dealers and service locations to experience the fair pricing and peace of mind provided by the familiar faces at Estero Bay Chevrolet.
One of the very few dealerships that care about the customer -really care.
This is our second experience using Jim Pouliot as our Chevy salesman. Obviously we thought enough of him to come back for a second purchase. He was very helpful in helping us navigate our way through the entire process. He answered all of our questions and had us call his personal number for any helpful hints that he could provide to us. He is Aces in our book!
Amazing Experience! Thank you mike for you help on the purchase of our new Chevy Colorado Pick Up truck!
totally happy with the total sales of the vehicles.
Understood exactly what I needed. Took care of everything in a timely manner. Called on my cell phone for updates of price and service. Awesome service!
It was a great experience. Personnel was very nice, professional and willing to help us to get a deal. I'll recommend this dealership to all my family and friends.
Great experience! Mike Smith was great to work with! Great customer service and very friendly!
We just stopped in to see about a car. Our salesman was so nice & helpful & kind that we stayed & bought one! Very pleased! This was a very easy decision
My husband and I were looking to upgrade from an Equinox to a Tahoe. We stopped by the dealership late on a Sunday afternoon. We were greeted by Rebecca and she was extremely helpful. We told her what we were looking for and she showed us 3 different package options and calculated the numbers on all of them. She was very kind, patient and professional during the entire process.
These two employees went above and beyond to help make the sales process easy and painless. I would recommend them and Estero Chevrolet to my friends and family.
There is a Chevrolet dealership close to my home and Estero Bay Chevrolet is 45 miles away. However, I purchased 2 previous vehicles from Estero Bay and was always treated very well there. I decided to make the long drive to replace my current Impala and they put me into a new 2019 and again did so with excellent service. I highly recommend them.
Great customer service throughout their entire company. Very patient sales team willing to take the time to make sure I found the exact vehicle I wanted. Had some issues after purchasing the vehicle and they were addressed with no questions asked.
This is my 6th or 7th purchase from Richard. He does a great job always. I could of bought this truck elsewhere but asked him to locate the truck I wanted. Being in business myself I respect a relationship with this dealership. Estero Bay always takes care of my needs in every department. Thanks for doing things right in this new world , Eli
The car salesman was professional, knowledgable and personalized the experience. I felt that i recieved a fair value for my trade in vehicle and average pricing for the new 2019 Corvette.
The salesman - Asher was very knowledgeable and passionate. Asher personalized the experience and went out of the way to make it a great experience. I have purchased many vehicles in my life and this was the best experience that I have had.
In and done within an hour. Clean and fast. Pleasant people to deal with. Waiting area is clean, also the bathroom was spotless. TV to watch, snacks on hand.
The sales people finance and service here is top notch!Everything went smoothe and all the new features were shown also no with setting up our phones on star and Siri all no with apple play when ch was very helpful for us! We took out extra long term warranties plus service had our car coated and fabric protected the same day
Taylor was such a Great Salesmen. He made our car purchase very pleasant. Everyone at Estero Bay Chevrolet is so nice and friendly.
The whole process was easy and flawless, I highly recommend Estero Bay Chevrolet to anyone looking to purchase or lease an automobile. They went out of there way to truly make it a very memorable experience.
Sales person, Ed Bridges,was very friendly, knowledgeable and accommodating. He was there through the entire process guiding us, answering questions, and helping with all our requests. The transaction was very low-key with no pressure applied. The business department was also very professional and helpful. I would recommend this dealership and our sales person to anyone ready to buy a Chevy. We got a great deal from a great sales person, at a great dealership.
Very accommodating, they kept me informed throughout the order, build. Snd delivery process. They were flexible in providing desired changes to the vehicle prior to delivery
Our Salesman Jim..... JP is the best. He worked very hard to get us what we wanted. 6 cars in 6 years is what we bought off of Estero Bay. JP has always been our salesman we request him.
There was no Excellent from the start to the finish hesitation as I pulled up for service to my carExcellent from the start to the finish
Our Salesman Richard Day & Sales Manager Chris Campion made the purchase of our two Chevrolet vehicles a pleasant and non-stressful experience. We highly recommend Estero Bay Chevrolet to all of our Family & Friends.
An amazing experience to say the least, Richard Day went above and beyond to give me an exceptional buying experience. I plan to be sending friends and family there in the near future.
Taylor Marshall was our sales person He was very professional and knowledgeable. Explain the great value in the product that we were looking for. Was just great answering the hundreds of questions I had for him thank you Taylor
Very knowledgeable sale staff, answered all questions quickly and competently. Honest sales team, my salesperson even pointed out a scratch I hadn't noticed, promised to have it taken care of for me.
This is my second glowing survey, so it will be repetitive. Juan DeLeon was my salesperson and he was the nicest and most knowledgeable person I have ever worked with. Julio was the financial whiz who took care of the paperwork. He was also very nice! Everyone who works at this dealership seems to be very happy to be there. They are all very accommodating. I have recommended Estero Bay in the past and I will continue to do so. I was greeted with a smile by Juan before I even made it to the door of the showroom.
service staff very personable oil change was quick gives an honest assessment of repairs and what may be needed in future
Blake handled our appointment with Professionalism and courtesy and kept us informed the whole time we were there. nice touch to have an owner(Pat) come out and introduce himself and show a personal interest in a customer. Wea will come back and have already told several friends of our experience.
Mike in service takes great care of my 2004 Commemorative Corvette convertible! He helps plan out my service needs. He checks to make sure the parts are available before I bring my car in to prevent delays. He communicates with me about the repairs, & the timing so there are no surprises. I wouldn't my car anywhere else!
When we started coming to Estero Bay for service on our existing vehicle we quickly realized we wanted to purchase our next vehicle there as well. Ten years later and we still choose Estero Bay for both service and sales.
Jose is the best. I really feel at ease with him and he doesn't pull any punches. He is a straight shooter. I wouldn't take my car to be fixed anywhere else.
The service is worth the drive in from Naples. It may be a bit crowed on the lot but they make it work. The waiting area is clean and Hey, FREE Coffee and TV!
The mechanics found a nail in my tire that was losing air. The tire was patched at no extra charge. Most appreciated. Good service from the dealership where IU purchased the car.
Originally I was only looking , but after a short time I realized that Estero Bay Chevrolet was the place to buy my next new car.. Taylor treated me like family. He’s spent plenty time going over all the cars and options. Thank you
Danny was very helpful throughout the whole process of buying the vehicle. He even gave us some life advice that I will definitely use in the future
I went in for a dead battery cell. It was covered under my warranty.
I really enjoyed getting my car at Estero Bay Chevrolet. Blake our Sales person was and continues to be amazing answering ALL my questions. I tried many dealerships and even though this was not the closest to my house I enjoyed dealing with them.
Easy purchase not very stressful . Would definitely purchase from Jim again.Provided great customer service and knowledge to help with our purchase.Privided setup of vehicle.
Always a great car purchasing experience at Estero Bay Chevy. Upfront, transparent, professional, and accommodating all describe how Estero Bay Chevy does business. I’ll certainly be back for all my family’s vehicles.
This is my 4th Lease from Estero Bay, they are great, I did get a new sales rep this time, and could not be happier with Taylor Marshall, he went above and beyond and he sets the bar high as far as sales reps go! This time I got my wife a new Blazer and hopefully will be back to upgrade my Camaro soon!
AWESOME dealership. Friendly,honest,easy to work with. I would never go anywhere else.
Can't say enough about how pleasant my shopping experience was working with Pat and James. I knew what I wanted when I went in and they worked very hard to get the car for me at the price I could afford..
After many years and many cars, this was the absolute Best car buying experience, EVER! While we had a rocky start with someone else who had been assigned to us, Rebeca Flores stepped in and was not only exceptional in her customer service and knowledge of her vehicles, but was such a professional! This was all before we requested that she be our sales person. She had the answers to our questions, even the technical ones and those not at hand, she found out and got right back to us. Marcos Zanetti was the Sales Manager and also worked with ...
Was in and out in 45 minutes for full service. I recommend an appointment though. Pastries, and lots of coffee options while you wait, or drop off the vehicle for service too. Very polite, knowledgeable service department that explains everything that was done. Will be going back for sure
When to dealership to see salesman Richard he was busy so they sent out Eric.eric was great we went on a long test drive all the way to bonita and back answering all my questions about the 2019 camaro I was looking at .Eric got the car at the price I was looking for.told him ill be back the next day and we will do the paperwork he was fine with that he didn't try to hassle me about trying to get it done that day. Next day meet with Eric and now I own the camaro I ...
When we walked in to Estero Bay we were greated professionally, but not like we were a sale! Jason showed us what we were looking for and assisted us in making the right choice for our wants and needs. Russell then helped us with the financing and kept it simple and painless!
Salesman found exactly what I wanted and the deal done timely.
A well run organization. The sales department went above and beyond to make sure I was totally satisfied with the deal they offered me. All employees from every department that I have dealt with are a pleasure to work with. From the finance department, parts department, service department, and of course sales. I have been doing business with Estero Bay Chevrolet for over 10 years and will continue to do so in the future. I urge anyone to come in and see for themselves.
Jose in the service department, as usual, did an outstanding job! Keep up the good work! Ed Eggly
They are Corvette people and know the car well. Kept me informed all the way thru order to delivery. Did a very good job of explaining everything about my new Vett.
I have used this dealership for about 4 years now. They are the best! I got a new truck GMC and I still take it to them:)!
The service department is always so friendly. Answers all questions and listens to the customer. I always like going in to The Estero Bay Cheverolet dealership.
Will is an absolute pleasure to work with. He answers any questions and is very patient. I will highly recommend him to anyone wanting to buy a car.
Purchased a used car from out of state. Sales staff was very helpful and provided information and necessary details in a very professional manner. Overall experience was very good and would do it again.
This dealership has a large selection of cars to choose from making it easier for us to find the car we were looking for. Our sales rep Matt knew the answers to all the questions we had. I dont buy new cars often but we are satisfied with our experience at Estero Bay Chevrolet.
Had a broken door handle replaced on my 2012 Silverado. Not only did they have the right part, but the job took only 30 minutes to complete. Getting an appointment that worked for me was no problem. This is just another example of a very well managed service shop that routinely gets it right every time. I highly recommend them to anyone desiring excellent customer service. J. Nemecek, Ph.D.
Just purchased our second car from this dealership. We drive past at least a dozen others to get there, but the service and selection is worth it. Rick Sluder is the best--no nonsense, knowledgeable, and caring. Can't say that about too many car salesmen.
Great buying experience i am very happy with my overall purchase experience.
My favorite dealership ever! Always friendly and courteous staff. I would recommend Estero Bay Chevrolet to all my friends as I have many times. Keep up the good work.
This was the third car that I bought with Estero Bay and it was a great experience yet again! I love my new Traverse! I would recommend this dealership and working with Richard Day!
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